About Us
At OhMyHeels, we believe heels empower confidence and style. Founded by Patricia, our mission is to help every woman find the perfect pair to shine with every step
Refer to the size guide for conversions
Looking for the perfect balance between comfort and chic? These grey block heel booties are your go-to solution for everyday glam! Designed with a stylish round toe, soft flock upper, and plush fleece lining, they offer cozy sophistication from heel to toe. The solid grey hue adds neutral charm, while the 3-inch block heel gives just the right lift for work, weekends, or a girls’ night out. So why settle for flats when you can stand tall and stylish?
From boss babes to style rookies, grey block heel booties are made for women who crave both comfort and confidence. The sturdy square heel and non-slip rubber outsole make them perfect for long city strolls, coffee dates, or quick office transitions. Pair them with jeans, midi skirts or tights, they’re the everyday statement piece you didn’t know you needed! Designed for fall lovers and fashionistas of all ages, these heeled ankle boots fit every wardrobe and every walk of life.
Need a pair of closed toe heels that work with everything in your closet? These 3 inch heels deliver stability, warmth, and timeless edge all at once! With a soft plush insole and side zip closure, slipping into comfort has never looked so chic. Their handmade construction and durable flock finish scream quality, while their neutral tone complements any outfit. Whether you’re heading to brunch or to boardroom meetings, these heeled booties bring that wow factor effortlessly.
At OhMyHeels, we are committed to providing a satisfying shopping experience to all our customers. That’s why we offer a clear and fair refund policy.
If you change your mind within 24 hours of placing your order, we will issue a full refund.
After this period, the order will be processed and shipped. Refunds will then only be possible under certain conditions.
In accordance with applicable regulations and our internal policy, you have 14 days after receiving your order to request a refund, provided your situation meets the eligibility criteria below.
A refund may be issued in the following cases:
✅️ Item is defective or damaged during transit (proof required: clear photo and/or video of the product and packaging).
✅️ Incorrect item received (wrong size, color, or model).
✅️ Package not received within a reasonable timeframe, i.e., 30 days after shipment.
✅️ Item does not match its description (e.g., material, features differ from what was advertised).
We do not offer refunds in the following situations:
❌️ Change of mind after receiving the item.
❌️ Item has been used, washed, or damaged by the customer.
❌️ Incorrect address was provided by the customer.
❌️ Refund request made more than 14 days after delivery.
To process any refund request, we require clear photo and/or video evidence, along with a detailed explanation of the issue and your order number.
Please send all necessary documentation to: contact@ohmyheels.com
Without supporting evidence, the refund request cannot be reviewed.
1. Contact us at contact@ohmyheels.com with your order number and required proof.
2. We will review your request within 48 hours.
3. If approved, the refund will be issued to your original payment method within 10 business days.
4. If you have not received the refund within 15 business days, please contact us again.
Return shipping costs are at the customer’s expense.
These costs may vary depending on your geographical location and the shipping carrier you choose.
Shipping fees are non-refundable.
Once your return request has been approved by our customer service team, please send your parcel to the following address:
Locker 24/7 – Mondial Relay
Avenue du Grésivaudan
38570 Tencin France
Please ensure you:
Clearly write your order number on the outside of the package.
Use a tracked shipping method to avoid lost parcels.
Keep your shipping receipt until your return is processed.
Customs declaration: Mark the parcel as "Returned Goods – No Commercial Value". This helps prevent unnecessary customs charges or delays.
Order number: Clearly write your order number on the outside of the package.
Tracking: Use a tracked shipping service to ensure safe delivery.
Keep proof: Keep your shipping receipt and tracking number until your return is fully processed.
⚠️ Failure to declare the parcel as a return may result in customs fees, which will be deducted from your refund.
For any questions, feel free to contact us at contact@ohmyheels.com.
At ohmyheels.com we're dedicated to providing the best and most seamless customer support experience.
Our team is available every day of the year at every hour to answer all of your questions under 48H.
For any question related to our products & services, please send an Email to contact@ohmyheels.com
Business Adress: 187 Rue Grande Terre, 38570, Tencin, France
Phone Number:
At OhMyHeels, we believe heels empower confidence and style. Founded by Patricia, our mission is to help every woman find the perfect pair to shine with every step