About Us
At OhMyHeels, we believe heels empower confidence and style. Founded by Patricia, our mission is to help every woman find the perfect pair to shine with every step
Refer to the size guide for conversions
Looking for the perfect mix of comfort, style, and height? These white block heel mules tick every box! With their chunky square heel, slip-on fit, and chic closed round toe, they’re a modern twist on the classic high heel mule. Designed with a 4 inch heel that’s bold yet walkable, these slip-on heels are made for easy elegance. Whether you're heading to brunch or a rooftop soirée, they’ll elevate your look, literally and stylishly!
Calling all heel lovers craving that sweet spot between sophistication and support! These white mules with block heels are made for women of all ages who adore a chic silhouette without compromising on comfort. Ideal for those who want to ease into high heels thanks to their square heel stability, they suit fashion-forward students, working women, and stylish moms alike. If you love slip-on heels with a strong stance, these were made for you!
Because they’re the kind of closed toe mules that make you feel dressed up the second you slip them on! Their 4 inch block heel gives you that extra boost while keeping things grounded, and the sleek PU finish in crisp white makes them a dream to pair with everything from denim to dresses. Perfect for both day and night, these square toe heels bring that balance of fashion and function that every shoe closet needs. Confidence? Delivered in one step!
At OhMyHeels, we are committed to providing a satisfying shopping experience to all our customers. That’s why we offer a clear and fair refund policy.
If you change your mind within 24 hours of placing your order, we will issue a full refund.
After this period, the order will be processed and shipped. Refunds will then only be possible under certain conditions.
In accordance with applicable regulations and our internal policy, you have 14 days after receiving your order to request a refund, provided your situation meets the eligibility criteria below.
A refund may be issued in the following cases:
✅️ Item is defective or damaged during transit (proof required: clear photo and/or video of the product and packaging).
✅️ Incorrect item received (wrong size, color, or model).
✅️ Package not received within a reasonable timeframe, i.e., 30 days after shipment.
✅️ Item does not match its description (e.g., material, features differ from what was advertised).
We do not offer refunds in the following situations:
❌️ Change of mind after receiving the item.
❌️ Item has been used, washed, or damaged by the customer.
❌️ Incorrect address was provided by the customer.
❌️ Refund request made more than 14 days after delivery.
To process any refund request, we require clear photo and/or video evidence, along with a detailed explanation of the issue and your order number.
Please send all necessary documentation to: contact@ohmyheels.com
Without supporting evidence, the refund request cannot be reviewed.
1. Contact us at contact@ohmyheels.com with your order number and required proof.
2. We will review your request within 48 hours.
3. If approved, the refund will be issued to your original payment method within 10 business days.
4. If you have not received the refund within 15 business days, please contact us again.
Return shipping costs are at the customer’s expense.
These costs may vary depending on your geographical location and the shipping carrier you choose.
Shipping fees are non-refundable.
Once your return request has been approved by our customer service team, please send your parcel to the following address:
Locker 24/7 – Mondial Relay
Avenue du Grésivaudan
38570 Tencin France
Please ensure you:
Clearly write your order number on the outside of the package.
Use a tracked shipping method to avoid lost parcels.
Keep your shipping receipt until your return is processed.
Customs declaration: Mark the parcel as "Returned Goods – No Commercial Value". This helps prevent unnecessary customs charges or delays.
Order number: Clearly write your order number on the outside of the package.
Tracking: Use a tracked shipping service to ensure safe delivery.
Keep proof: Keep your shipping receipt and tracking number until your return is fully processed.
⚠️ Failure to declare the parcel as a return may result in customs fees, which will be deducted from your refund.
For any questions, feel free to contact us at contact@ohmyheels.com.
At ohmyheels.com we're dedicated to providing the best and most seamless customer support experience.
Our team is available every day of the year at every hour to answer all of your questions under 48H.
For any question related to our products & services, please send an Email to contact@ohmyheels.com
Business Adress: 187 Rue Grande Terre, 38570, Tencin, France
Phone Number:
At OhMyHeels, we believe heels empower confidence and style. Founded by Patricia, our mission is to help every woman find the perfect pair to shine with every step